State Farm® Insurance Agent Paul Capista
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christy Hein
February 24, 2026
"I cannot thank Liz and the team at State Farm enough for the fantastic customer service!"
Mike W
February 23, 2026
"Had a good experience with customer service rep Gianna. She definitely knows her stuff and very helpful!!!"
"Thank you so much for the 5-stars, Mike! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Capista’s Team anytime."
Lenissa Ortiz
February 11, 2026
"Fantastic customer service from Liz and Paul! Could not recommend better agents to assist with anything you may need!"
"Lenissa, thank you so much for your 5-Star Review! We appreciate good people like you here at Paul Capista- State Farm. "
Akira Holmes
February 10, 2026
"We had the pleasure of speaking with Gianna when calling for information about renters insurance. She was friendly, knowledgeable, and patient while we hammered out the details. 10/10 would work with her again!"
"Akira, thank so much for your 5-Star Google Review. We are so glad Gianna was able to get you set up with Renter's Insurance here at Paul Capista- State Farm. Call us again anytime. We are here to help!"
rianna
February 6, 2026
"I wholeheartedly recommend to anyone in need, but ask for Gianna!! She got me an awesome quote and was so nice to me throughout the entire exchange, such an amazing attitude towards customers."
"Rianna, thank you for your 5-Star Review. Gianna is great and we are so glad she was able to help you here at Paul Capista- State Farm. "
Stephen Nelson
February 5, 2026
"Liz demonstrates the epitome of professionalism and congeniality. The agency is lucky to have her."
"Thank you so much Stephen for you 5-Star review. We are so glad that Liz was able to help you today with your first State Farm policy review. Please tell your friends to contact us too so we can help them like we helped you.
-Paul Capista- State Farm"
Kaylee Rariden
January 26, 2026
"I worked with Gianna on getting a quote and had a great experience! She was very helpful and answered any questions i had!"
"Kaylee, thank you so much for your 5-STAR Google Review. We are pleased here at Paul Capista-State Farm that your team has taken such great care of you. Please let us know how we can help again in the future. "
joseph brantley
January 9, 2026
"By far best experience my wife and I have ever had while looking for insurance. We were shopping around when one of our friends recommended to call Gianna at State Farm. She was so amazing to work with and helped explain everything to us and gave us multi car discount and also offered us a way better deal on our home owner insurance. I highly recommend anyone looking to reach out to Gianna!"
"Joseph, We are so glad you called Gianna and she was able to help you here at Paul Capista- State Farm. Please let us know if we can help again in the future and if you know anyone else we can help. "
Michele Robbins
January 9, 2026
"I spoke with Gianna and she was very pleasant and told me step by step what I was getting. Very professional young lady, I would recommend anyone to her for all their insurance needs."
"Michele, Thank you so much for you for your 5-Star Google Review. At Paul Capista- State Farm we look for to assisting you again in the future. We will be sure to let Gianna know how great of a job she did. Thank you again! "
Jay Nipper
January 4, 2026
"Lacy has been amazing! He responded immediately and answered all of my questions with exactly what I needed to know! Got all of my family switched over!"
"Jay, Thank you so much for your 5-Star Google review. At Paul Capista- State Farm, we are glad Lacy could help you so much. "
Marie Wilkerson
January 2, 2026
"I had the pleasure to speak to a customer representative by the name of Gianna. Gianna was very professional and kind especially with all the questions I had. She made the experience pleasant and very easy for me and my family. Best customer service experience I’ve had with an insurance company. I highly recommend Paul Capista State Farm Insurance and if you get to speak to Gianna, she will get you exactly what you need for a great price as well as explain everything where you can understand. Gianna, thank you so much for all your help!"
"Marie, Thank you so much for your 5-Star Google Review! We are so glad Gianna was able to assist you. Please let us know how Paul Capista- State Farm can help again in the future."
Briana Wilson
December 12, 2025
"Gianna was so easy to work with and saved my family a ton of money!! 10/10."
"Briana, thank you so much for your 5-Star Review. Gianna is the best. We look forward to assisting you again in the future. "
Mckenzie Gray
December 8, 2025
"Had a great experience working with Gianna on insurance quoting for my new policy. Did a great job at explaining all the coverages to me. Will work with her again."
"McKenzie, Thank you for your 5-Star review. We look forward to Gianna helping you more in the future. We here at Paul Capista- State Farm always want to explain your coverage and help you customize for you individual needs. "
Brandon Wilkerson
December 2, 2025
"I had the pleasure to speak to a representative by the name of Gianna. She was very professional and was very patient with all the questions that I was asking. She was also a very lovely person to speak with and get to know. I just wanted to give a shout out to one of the best customer service experiences I’ve had with an insurance company. Like a good neighbor, Gianna is there!"
"Brandon, thank you for your 5-star review. At Paul Capista- State Farm we are customer service oriented and want our customers to get the best experience. We are so glad Gianna was able to provide you with superior customer service."
Enoel Shipp
October 18, 2025
"Lacy was wonderful, nice kind and patient. He made sure I understood every we were putting together."
"Enoel Shipp, thank you so much for your 5-Star Google review. Lacy is always willing to give his knowledgeable advise. We look forward to helping you again with all your insurance needs. "
Cheyenne Christlieb
October 2, 2025
"My agent Liza is amazing and very accommodating and helpful, so glad I chose State Farm and got the chance to meet her. She's super nice and great at her job!"
"Thank you so much Cheyenne for your 5-Star review! We are so glad that Liz has been able to help you. We look forward to assisting you in the future with all your insurance needs. "
Ercila Harrison
October 1, 2025
"Our family worked with Lacy to secure lower priced auto and new life insurance policies. His customer service was top tier!!"
"Ercila, we are so please Lacy was able to provide excellent service here at Paul Capista- State Farm. Thank you so much for your 5-Star Google review. Congratulation on your new policies. "
Harley roberts
October 1, 2025
"Liz was hands down the best and easier to work with!! she was fast and efficient! got me my quote and new car insurance in minutes! best of the best! thanks so much Liz!"
"Harley, thank you so much for your 5-Star Google Review. We will make sure to let Liz know that she was able to help you so much here at Paul Capista- State Farm. Please let us know if we can help you with Life, Home or Renters insurance in the future. "
Scarlett Collins
September 30, 2025
"I’ve had such a great experience with Paul Capista and his team at State Farm! Everyone in the office is knowledgeable, friendly, and genuinely helpful. They made the process of setting up my insurance smooth and stress-free, answering all my questions with patience and clarity. You can tell they truly care about their clients and go above and beyond to provide excellent service. Highly recommend this agency if you're looking for reliable coverage and a team that treats you like family!"
"Scarlett thank you so much for your 5-star Google Review. Thank you so much for recommending us! We look forward to helping you again in the future and providing the same knowledgeable service."
Cynthia Ruiz
September 29, 2025
"Paul is the first insurance agent I’ve had who actually made an effort to ensure I understood my coverages as well as my need for higher liability limits, not just the cheapest option. He also helped me understand the important & benefits of life insurance!"
"Cynthia, thank you for your 5-Star Google Review. We are glad Paul was able to help explain all your coverages to you and understand your insurance benefits. We look forward to helping you again!"
Lee Sonney
September 11, 2025
"Liz is a true professional and she makes sure that when you are finished she has done everything done everything corelrectly ,if you need any type of lnsurance she is the person to talk to . She makes it as easy as 123. Thanks Liz"
"Lee, thank you so much for your 5-Star Google Review. We love assisting good people like you. Please tell your friends to give us a call too. You are a valued customer. "
Melissa Crouser
August 28, 2025
"Liz is great! She was very knowledgeable and answered all of the questions my husband and I had. She genuinely cares about her customers and goes the extra mile to make sure you get the best coverage with the best deals possible! We are thankful for the care and compassion we have received when working with her. Definitely ask for Liz and she will get you taken care of!"
"Melissa, thank you so much for your 5-Star Google Review. We are so glad Liz was able to assist you with your insurance questions and needs. Thank you for choosing Paul Capista-State Farm "
Ana Landeros
August 27, 2025
"Just wanted to say I appreciate this agent and staff very much! Paul helped with an incident last year and he was incredibly nice and knowledgeable, and always felt that he was on our side. Tambien ayuda muchisimo que hay alguien que habla espanol, Cynthia ha ayudado a toda mi familia y amigos/companeros de trabajo. Gracias Cynthia!"
"Thank you Ana for your 5-Star Google Review. We are so glad we were able to assist with you. Please let us know if we can ever help again. "
Tyler Brooks
August 1, 2025
"Lacy Ellerbee is great with people and outstanding customer service! Very knowledgeable! Will be seaking his help for future needs!"
"Tyler, thank you so much for you 5-Star Review! We are so glad Lacy could help you! Please tell your friends about us. We would love to help anyone you know with their insurance needs. "
Midnight Whiskey
July 31, 2025
"Thank God Mr. Ellerbee convinced me to make a life altering decision. I switched to state farm from farm bureau and couldn't be more pleased by the customer service, protection and sense of safety Paul Capista State Farm has given my family."
"We here at Paul Capista- State Farm are so glad that we could help you so much. Give Lacy a call anytime and we will do our best to help. Thank you for choosing Paul Capista- State Farm. -LIz-"