
State Farm® Insurance Agent Paul Capista
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyler Brooks
August 1, 2025
"Lacy Ellerbee is great with people and outstanding customer service! Very knowledgeable! Will be seaking his help for future needs!"
"Tyler, thank you so much for you 5-Star Review! We are so glad Lacy could help you! Please tell your friends about us. We would love to help anyone you know with their insurance needs. "
Midnight Whiskey
July 31, 2025
"Thank God Mr. Ellerbee convinced me to make a life altering decision. I switched to state farm from farm bureau and couldn't be more pleased by the customer service, protection and sense of safety Paul Capista State Farm has given my family."
"We here at Paul Capista- State Farm are so glad that we could help you so much. Give Lacy a call anytime and we will do our best to help. Thank you for choosing Paul Capista- State Farm. -LIz-"
LaCovia
July 31, 2025
"Liz and Paul have been great to work with in all my insurance needs. They provide great customer service, fast responses to my request, reasonably priced coverage, and really care about their customers overall. You wont regret choosing this office to assist in your needs."
"LaCovia, we are so thankful for your 5-Star Google review. Thank you for trusting us with your insurance needs. We look forward to helping you again soon. "
LitLord420
July 31, 2025
"Paul Capista saved my life."
"Thank you for your 5-Star Google review. We know having the right coverage can be a LIFE SAVER. Please let us know if we can assist you again soon. Thank you for choosing Paul Capista-State Farm!"
Heather Welch
July 28, 2025
"It's always a pleasure working with Paul and his team. Everything is handled in a timely manner with a positive attitude. They make it easy for all of my insurance questions and needs."
"Heather, thank you for your 5-Star review. We are so glad we are able to assist you with your insurance needs. We are thankful here at Paul Capista- State Farm for customers like you."
Kevin Barber
July 21, 2025
"As a homeowner and vehicle owner in Warner Robins, Georgia, I can’t say enough good things about Paul Capista and his State Farm team! From the moment I reached out for a quote, their professionalism and genuine care stood out. Paul and his staff, especially Cynthia and Liz, took the time to understand my specific needs for both my home and auto insurance, ensuring I got comprehensive coverage tailored to my situation without pushing unnecessary add-ons. What impressed me most was their attention to detail and responsiveness. When I had questions about my homeowners’ policy, Paul personally walked me through the coverage options, explaining how my home and personal property would be protected in various scenarios. The same went for my auto insurance—they helped me customize a plan with collision, comprehensive, and roadside assistance that fit my budget perfectly. I also appreciated their bundling discounts, which saved me a significant amount on both policies. The team’s local knowledge of Warner Robins and surrounding areas like Fort Valley and Byron made a big difference. They understood the unique risks we face here, from severe weather to local traffic patterns, and made sure my policies reflected that. Plus, their office is welcoming, and they’re always available—whether I call, text, or stop by their location on Peach Parkway. I also love that they’re community-focused. Paul’s involvement with local organizations like the Kiwanis Club and Peach County Chamber of Commerce shows he’s not just about business but truly cares about Middle Georgia. If you’re looking for an insurance agent who combines expertise, personalized service, and a neighborly approach, Paul Capista State Farm is the way to go. I highly recommend them for your home and auto insurance needs!"
"Thank you so much Kevin for your 5-Star Google review! Thank you for taking the time to leave such a thoughtful and detailed review! It truly means a lot to us. At Paul Capista State Farm, we strive to provide coverage that not only protects what matters most to you, but also gives you confidence and peace of mind every step of the way. We’re so glad to hear that Cynthia, Liz, and I were able to meet your needs and offer the personalized service you deserve. It’s always our goal to explain coverage in a way that makes sense and to ensure you feel heard and supported. Your trust in us—especially when it comes to protecting your home, vehicle, and family—is something we never take for granted. We’re proud to be a part of Fort Valley and its surrounding communities, and your kind words remind us why we do what we do. Thank you again for recommending us and for being a valued part of the State Farm family! "
Liz Postle
July 21, 2025
"Every person who works in this office is kind and tries their best to help each and every customer. I highly recommend Paul Capista- State Farm."
"Thank you for your five-star Google review. Paul Capista- State Farm is here to help! Thank you for choosing us!"
Faith Howell
June 23, 2025
"I recently had the pleasure of working with Paul with State Farm. He made the insurance process very easy and explained anything I had questions about. He was very friendly, and knowledgeable of what he does. I highly recommend Paul with State Farm to anyone looking for an insurance agency that puts customers first."
"Faith, Thank you for your 5-Star review. Our team is here for you like a "Good Neighbor". Please let us know if we can assist you again in the future. "
RoosterDT
June 23, 2025
"Easy to work with"
"Jonah, Thank you so much for your 5-Star review! We are glad that our processes here at Paul Capista- State Farm make it easy for you to get your needs taken care of. Please let us know if we can help again in the future. "
Hilda Garica
June 13, 2025
"Paul and his team are extremely helpful!"
"Hilda, thank you! We are thrilled we were able to help you here at Paul Capista- State Farm. Please let us know if we can assist you again in the future!"
Penny Windham
June 5, 2025
"We had a hail storm with golf ball sized hail in Reynolds, GA in April, 2025. We had roof damage and car damage. Paul and Liz have been awesome with helping us get the repairs done! They called to check in and sent texts to be sure things were going ok. They helped with the rental car which was seamless! They’ve also given us great directions on getting roofing estimates. They are such a great team! We truly appreciate their caring attitudes!"
"Penny we are so thankful for your 5-Star review. It was our pleasure to assist you with your claims process. Thank you so much for being a valued customer. "
Liza C
May 30, 2025
"I recently visited the Paul Capista - State Farm office and the staff was extremely informative. Their commitment to customer service combined with their patience and knowledge made by experience a very pleasant one. Many thanks to Paul and his team!"
"Liza, thank you so much for your 5-star review! We are more than happy to give any information we can. We thank you for your business and kind words. "
Emmie Ellerbee
May 16, 2025
"The people here are very helpful."
"Emmie, we at Paul Capista- State Farm are so glad that we were able to help you. If you need further assistance with Life, Health, Home, or Auto insurance, please contact us today! "
Lacy Ellerbee
May 13, 2025
"Paul and his team are very friendly and knowledgeable. They will go above and beyond to help. Give them a call for all your insurance needs."
"Thank you, Lacy, for your 5-Star Review! We are so glad we are your choice in insurance. Please let us know how we can serve you in the future."
Ashley Shears Billups
May 6, 2025
"It's refreshing to deal with a company that clearly values its clients and provides reliable support when needed. I feel confident knowing my insurance needs are in good hands."
"Ashely thank you so much for your 5-Star Review! We are always here to provide support, education and help for your insurance needs. "
joe goodwin
April 28, 2025
"Biggest scam artist there is been with this company for years. I mean years been overcharging me for 1993 Ford Ranger a 1997 Chevy Tahoe 2004 Honda Odyssey 2004 Chevy truck 1984 blazer I would have been spending over $600 a monthswitch to progressive and I’m paying half for all of the vehicles and you sir, are a liar. I did tell y’all that the young driver has moved out and has moved on and has her own insurance so you are a liar and then you lied on Google. So no, I have vehicles through progress For half the price I was paying you for two Vehicles so sir, you are a damn liar and a con artist and I just caught you in a lie On Google ."
"Dear Joe, Thank you for taking the time to share your feedback. We understand that insurance matters can be complex, and we want to clarify a few points regarding your policy. As previously communicated, you have a youthful driver listed on your policy. We were not notified of any changes regarding their residence, which is crucial information for adjusting your coverage. When you sought a quote from another carrier without including the youthful driver, it’s understandable that the rate was lower. We also reached out to schedule an appointment to review your policies together, but we respect your decision to decline. Our goal has always been to provide you with the best possible service and coverage. If you ever reconsider or have any questions in the future, please don’t hesitate to reach out. We truly value all of our customers and wish you the best in your insurance journey. Best regards, Paul Capista"
Jaiden Webb
April 20, 2025
"I’ve had a great experience with Paul Capista State Farm Insurance. The team is friendly, professional, and always quick to respond to any questions. They made the process easy and stress-free. Highly recommend!"
"Jaiden, Thank you so much for your 5-star review! Being friendly, professional and helpful is what we are all about here at Paul Capista- State Farm. Please let us know if you know anyone else, we can help and send them our way. "
Karen Frazier
April 19, 2025
"Thanks Andersen, you’re amazing! I’ll call you for any need that I have !"
"Karen, thank you so much for your 5-Star review! We are so glad Andi was able to be so helpful for you. Please call us anytime. Paul Capista- State Farm is here to help!"
Cinnamon T
April 15, 2025
"Paul Capista’s State Farm office is the bomb.com. The entire team is professional, friendly, and genuinely cares about their clients. I now Understand why you would call statefarm your neighbor! It feels like home. The customer service is outstanding. The front desk girl Andi was so sweet & welcomed me with open arms when I walked In. Thank you guys!"
"Thank you so much Cinnamon for your 5-star review. We are so glad Andi was so welcoming to you. We try to be "Good Neighbors" in the community every day. Come back and see us anytime. "
Asia King
April 1, 2025
"I recently contacted Paul Capista-State Farm Insurance, because I had a few general questions as I am currently shopping around for a new insurance provider. The receptionist was very patient and kind as I had several questions. She answered each question thoroughly and provided me with all the information I need. Her customer service skills are amazing!"
"Asia, we are so proud you were able to get your questions answered here at Paul Capista- State Farm. Please let us know how we can assist you again in the future. Feel free to call us at 478-721-3030."
Bwebb Tv
April 1, 2025
"What really sets this office apart is their commitment to customer service. Anytime I’ve had a question or needed assistance, they’ve been quick to respond and genuinely helpful. Whether it’s auto, home, or life insurance, I feel confident knowing that I’m in good hands with Paul and his team."
"B., thank you so much for your 5-Star Google Review. We are so glad we are able to HELP you here at Paul Capista- State Farm. Thank you for seeing our commitment to customer service. "
Autumn Simoné
April 1, 2025
"I love this office, everyone is such a huge help and is quick on their feet. Very nice and friendly and GREAT customer service! 😊"
"Autumn, Thank you for your 5-Star Google review. Our team works hard to take care of all our customers. We are so glad we were able to help you today! "
Tanisha Hooker
March 31, 2025
"Andersen has a very warm, inviting energy. She greeted us with a caring attitude and handled our questions professionally."
"Thank you so much for your 5-star review! Andi is for sure a wonderful part of our team! "
Jasmine Sullivan
March 28, 2025
"Ms. Liz is so helpful and patient. She was easy to work with and she listened. Thanks so much!"
"Jasmine, Thank you for your 5-Star Review. We appreciate you and your family trusting us with your insurance needs. We are so glad Liz was able to help you with our Auto Insurance today. "
Angelia Drury
March 27, 2025
"Liz is a joy to talk to she is very knowledgeable and very good at her job. Thank you for all your help."
"Thank you so much Angelia for your 5-Star Google Review. We are so glad Liz could help you today. Please give us a call or come by anytime!"