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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Penny Windham

June 5, 2025

5  out of  5
rating by Penny Windham
"We had a hail storm with golf ball sized hail in Reynolds, GA in April, 2025. We had roof damage and car damage. Paul and Liz have been awesome with helping us get the repairs done! They called to check in and sent texts to be sure things were going ok. They helped with the rental car which was seamless! They’ve also given us great directions on getting roofing estimates. They are such a great team! We truly appreciate their caring attitudes!"
We responded:
"Penny we are so thankful for your 5-Star review. It was our pleasure to assist you with your claims process. Thank you so much for being a valued customer. "
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Liza C

May 30, 2025

5  out of  5
rating by Liza C
"I recently visited the Paul Capista - State Farm office and the staff was extremely informative. Their commitment to customer service combined with their patience and knowledge made by experience a very pleasant one. Many thanks to Paul and his team!"
We responded:
"Liza, thank you so much for your 5-star review! We are more than happy to give any information we can. We thank you for your business and kind words. "
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Emmie Ellerbee

May 16, 2025

5  out of  5
rating by Emmie Ellerbee
"The people here are very helpful."
We responded:
"Emmie, we at Paul Capista- State Farm are so glad that we were able to help you. If you need further assistance with Life, Health, Home, or Auto insurance, please contact us today! "
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Lacy Ellerbee

May 13, 2025

5  out of  5
rating by Lacy Ellerbee
"Paul and his team are very friendly and knowledgeable. They will go above and beyond to help. Give them a call for all your insurance needs."
We responded:
"Thank you, Lacy, for your 5-Star Review! We are so glad we are your choice in insurance. Please let us know how we can serve you in the future."
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Ashley Shears Billups

May 6, 2025

5  out of  5
rating by Ashley Shears Billups
"It's refreshing to deal with a company that clearly values its clients and provides reliable support when needed. I feel confident knowing my insurance needs are in good hands."
We responded:
"Ashely thank you so much for your 5-Star Review! We are always here to provide support, education and help for your insurance needs. "
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joe goodwin

April 28, 2025

1  out of  5
rating by joe goodwin
"Biggest scam artist there is been with this company for years. I mean years been overcharging me for 1993 Ford Ranger a 1997 Chevy Tahoe 2004 Honda Odyssey 2004 Chevy truck 1984 blazer I would have been spending over $600 a monthswitch to progressive and I’m paying half for all of the vehicles and you sir, are a liar. I did tell y’all that the young driver has moved out and has moved on and has her own insurance so you are a liar and then you lied on Google. So no, I have vehicles through progress For half the price I was paying you for two Vehicles so sir, you are a damn liar and a con artist and I just caught you in a lie On Google ."
We responded:
"Dear Joe, Thank you for taking the time to share your feedback. We understand that insurance matters can be complex, and we want to clarify a few points regarding your policy. As previously communicated, you have a youthful driver listed on your policy. We were not notified of any changes regarding their residence, which is crucial information for adjusting your coverage. When you sought a quote from another carrier without including the youthful driver, it’s understandable that the rate was lower. We also reached out to schedule an appointment to review your policies together, but we respect your decision to decline. Our goal has always been to provide you with the best possible service and coverage. If you ever reconsider or have any questions in the future, please don’t hesitate to reach out. We truly value all of our customers and wish you the best in your insurance journey. Best regards, Paul Capista"
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Jaiden Webb

April 20, 2025

5  out of  5
rating by Jaiden Webb
"I’ve had a great experience with Paul Capista State Farm Insurance. The team is friendly, professional, and always quick to respond to any questions. They made the process easy and stress-free. Highly recommend!"
We responded:
"Jaiden, Thank you so much for your 5-star review! Being friendly, professional and helpful is what we are all about here at Paul Capista- State Farm. Please let us know if you know anyone else, we can help and send them our way. "
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Karen Frazier

April 19, 2025

5  out of  5
rating by Karen Frazier
"Thanks Andersen, you’re amazing! I’ll call you for any need that I have !"
We responded:
"Karen, thank you so much for your 5-Star review! We are so glad Andi was able to be so helpful for you. Please call us anytime. Paul Capista- State Farm is here to help!"
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Cinnamon T

April 15, 2025

5  out of  5
rating by Cinnamon T
"Paul Capista’s State Farm office is the bomb.com. The entire team is professional, friendly, and genuinely cares about their clients. I now Understand why you would call statefarm your neighbor! It feels like home. The customer service is outstanding. The front desk girl Andi was so sweet & welcomed me with open arms when I walked In. Thank you guys!"
We responded:
"Thank you so much Cinnamon for your 5-star review. We are so glad Andi was so welcoming to you. We try to be "Good Neighbors" in the community every day. Come back and see us anytime. "
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Asia King

April 1, 2025

5  out of  5
rating by Asia King
"I recently contacted Paul Capista-State Farm Insurance, because I had a few general questions as I am currently shopping around for a new insurance provider. The receptionist was very patient and kind as I had several questions. She answered each question thoroughly and provided me with all the information I need. Her customer service skills are amazing!"
We responded:
"Asia, we are so proud you were able to get your questions answered here at Paul Capista- State Farm. Please let us know how we can assist you again in the future. Feel free to call us at 478-721-3030."
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Bwebb Tv

April 1, 2025

5  out of  5
rating by Bwebb Tv
"What really sets this office apart is their commitment to customer service. Anytime I’ve had a question or needed assistance, they’ve been quick to respond and genuinely helpful. Whether it’s auto, home, or life insurance, I feel confident knowing that I’m in good hands with Paul and his team."
We responded:
"B., thank you so much for your 5-Star Google Review. We are so glad we are able to HELP you here at Paul Capista- State Farm. Thank you for seeing our commitment to customer service. "
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Autumn Simoné

April 1, 2025

5  out of  5
rating by Autumn Simoné
"I love this office, everyone is such a huge help and is quick on their feet. Very nice and friendly and GREAT customer service! 😊"
We responded:
"Autumn, Thank you for your 5-Star Google review. Our team works hard to take care of all our customers. We are so glad we were able to help you today! "
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Tanisha Hooker

March 31, 2025

5  out of  5
rating by Tanisha Hooker
"Andersen has a very warm, inviting energy. She greeted us with a caring attitude and handled our questions professionally."
We responded:
"Thank you so much for your 5-star review! Andi is for sure a wonderful part of our team! "
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Jasmine Sullivan

March 28, 2025

5  out of  5
rating by Jasmine Sullivan
"Ms. Liz is so helpful and patient. She was easy to work with and she listened. Thanks so much!"
We responded:
"Jasmine, Thank you for your 5-Star Review. We appreciate you and your family trusting us with your insurance needs. We are so glad Liz was able to help you with our Auto Insurance today. "
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Angelia Drury

March 27, 2025

5  out of  5
rating by Angelia Drury
"Liz is a joy to talk to she is very knowledgeable and very good at her job. Thank you for all your help."
We responded:
"Thank you so much Angelia for your 5-Star Google Review. We are so glad Liz could help you today. Please give us a call or come by anytime!"
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Bryce Greene

March 18, 2025

5  out of  5
rating by Bryce Greene
"Paul Capista State Farm provides excellent customer service! Andi at the front desk is super friendly, helpful, and professional all around and will get you to the best team member possible. Highly recommend this office for all your insurance needs!"
We responded:
"Thank you, Bryce, for your 5-star review! Our Team does try hard to be the best and most professional with all our customers."
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Darius Kentrel

March 18, 2025

5  out of  5
rating by Darius Kentrel
"The level of expertise demonstrated by the staff is commendable, particularly in their customer service. I had the pleasure of being assisted by a representative named Andi, who excelled in her role. I hold this establishment in high regard, despite not obtaining insurance here due to my father's preferences. The atmosphere is exceptionally welcoming, making it a place I truly appreciate."
We responded:
"Thank you so much Darius for your 5-Star review! We are so pleased to provide you with outstanding service. Andi truly is great!"
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Benjamin Chester

March 13, 2025

5  out of  5
rating by Benjamin Chester
"Liz Postle is very knowledgeable, helpful, and easy to talk to keep up the good work."
We responded:
"Thank you so much Benjamin for your 5-star review. We love being able to help our customers. Thank you for calling in and letting Liz assist you. "
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Wendy Cook

March 11, 2025

5  out of  5
rating by Wendy Cook
"Such great people to do business with! They are quick to respond & care about their customers. . Sweet Cynthia is a treasure!"
We responded:
"Wendy, Thank you so much for your 5-Star review! Cynthia is a wonderful team member! We are so glad she could assist you! "
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Patrice Daniels

March 8, 2025

5  out of  5
rating by Patrice Daniels
"Great service and patience given by Cynthia!"
We responded:
"Thank you so much for your 5-star review! Cynthia is always ready to help! "
Profile photo of Katelin Kindle

Katelin Kindle

February 20, 2025

5  out of  5
rating by Katelin Kindle
"Paul Capista - State Farm Insurance Agent provides excellent customer service and reliable insurance solutions. His team is knowledgeable, responsive, and always willing to help with questions about policies, claims, and coverage options. Clients appreciate his professionalism and dedication to finding the best insurance plans to fit their needs. If you’re looking for a trustworthy agent who prioritizes customer satisfaction, Paul Capista is a great choice."
We responded:
"Thank you Katelin for your 5-Star Google Review. We do strive to take care of our customers to the best of our ability here at Paul Capista- State Farm. Please let us know when we can assist you again in the future!"
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Andersen B

February 20, 2025

5  out of  5
rating by Andersen B
"Amazing company! The environment is so personable and everyone is genuinely so sweet. They have helped me tremendously and I definitely recommend this State Farm location to all people."
We responded:
"Thank you for your 5-star review. We are so glad Paul Capista- State Farm is here to assist you. "
Profile photo of Eric Hobes

Eric Hobes

February 20, 2025

5  out of  5
rating by Eric Hobes
"Paul Capista has done a GREAT job with my auto insurance. I recommend him to all your insurance needs!! Even the receptionist Andi Glover is very helpful and professional"
We responded:
"Thank you Eric for your 5-Star Google Review. So glad we could help you with your Auto Insurance needs here at Paul Capista- State Farm."
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Melissa Spillers

January 31, 2025

5  out of  5
rating by Melissa Spillers
"So thankful to Liz for all of her help and patience!"
We responded:
"Thank you so much Melissa for your 5-Star Google review. Here at Paul Capista- State Farm we love helping our customers."
Profile photo of Dan Hobby

Dan Hobby

January 31, 2025

5  out of  5
rating by Dan Hobby
"I recently had the pleasure of working with Paul Capista State Farm. I can't recommend them highly enough! From the moment I walked in, the staff was welcoming and attentive. What impressed me the most was their knowledge and willingness to answer all my questions—no matter how small. Additionally, their customer service is outstanding. Whenever I have a question or need assistance, they respond quickly and are always eager to help. It’s clear that they genuinely care about their clients. If you’re looking for a reliable and friendly insurance company, look no further than Paul Capista State Farm! Thank you for making insurance easy and accessible!"
We responded:
"Thank you so much for your 5-star review! We are so glad that here at Paul Capista- State Farm we have been able to provide you with great service!"